These terms apply to every visitor, customer, account holder, and person who accesses or interacts with curveroot.com.

They apply alongside any additional terms shown for a specific website feature, service, promotion, or customer interaction.

You must have legal capacity to accept these terms. A minor may use the website only with the involvement and permission of a parent or legal guardian where required by law.

The Curveroot website is operated by Ezhou Chenmi Electronic Technology Co., Ltd.

References to “Curveroot,” “we,” “us,” or “our” in these terms refer to the website operator and the Curveroot brand as applicable.

Contact and company information appears at the end of this page.

If you create an account, you must provide accurate information and keep your sign-in credentials confidential.

You are responsible for activity carried out through your account unless applicable law provides otherwise.

Notify service@curveroot.com promptly if you believe your account or credentials have been used without permission.

We may suspend access temporarily to protect you, other users, or the website while an issue is reviewed.

We may update, correct, suspend, restrict, or discontinue website content or features for maintenance, security, legal, technical, or commercial reasons.

We do not guarantee that every page, feature, or service will remain continuously available.

We may also update these Terms of Use. The revised date will appear at the top of this page.

Continued use after an update means the revised terms apply from their effective date, subject to applicable law.

We aim to keep website descriptions, images, dimensions, materials, sizing information, compatibility details, prices, availability, care guidance, and technical information accurate.

Reasonable differences may occur because of screen settings, photography, textile batches, material texture, production variation, manufacturing tolerances, or later product improvements.

Information about grooming tools, electric nail grinders, paw-cleaning products, bathing accessories, towels, dog beds, protective throws, feeding products, harnesses, leashes, car-seat protectors, portable bowls, toys, and other dog accessories is provided for general product-selection and use purposes.

Always review the relevant product page, instructions, warnings, sizing guidance, fit information, weight limits, assembly guidance, charging requirements, intended use, and care information before use.

Website content is not veterinary, medical, behavioural, engineering, or other professional advice.

Consult an appropriately qualified professional where your dog’s health, injury, mobility, behaviour, medical condition, or safety requires individual assessment.

The website and its original content—including the Curveroot name and logo, brand marks, product names, product photography, videos, written copy, layouts, graphics, icons, packaging, and original product-design presentations— are owned by or licensed to Curveroot and are protected by applicable intellectual-property laws.

We grant you a limited, personal, non-exclusive, non-transferable, revocable right to access and use the website for lawful, non-commercial shopping and information purposes.

This permission does not transfer ownership of any content.

Without prior written permission, you may not:

• Copy, reproduce, republish, sell, license, distribute, or commercially exploit website content
• Use Curveroot branding, logo artwork, photography, product copy, or visual materials to imply affiliation or authorization
• Remove copyright, trademark, authorship, or proprietary notices
• Create confusingly similar branding, pages, advertisements, product listings, or storefront content
• Frame, mirror, systematically download, scrape, or build a commercial database from the website

If you submit a review, comment, photograph, video, product question, suggestion, testimonial, or other material, you confirm that the content is truthful, lawful, relevant, and either created by you or used with all necessary permissions.

Do not submit confidential information or another person’s personal data without authorization.

You retain ownership of your original content.

By submitting it to Curveroot or through a feature intended for public contribution, you grant Curveroot a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, adapt for formatting, translate, publish, display, distribute, and use that content in connection with operating, improving, and marketing Curveroot, to the extent permitted by law.

We may moderate, reject, remove, or restrict user content that violates these terms, is misleading, contains personal data, infringes rights, is abusive, is unrelated to the product, or creates a legal or security risk.

We are not required to publish every submission.

You must not use the website to:

• Violate any law, regulation, court order, or third-party right
• Submit false information, impersonate another person, create fraudulent orders, or manipulate reviews
• Upload malware, malicious code, harmful files, or content intended to disrupt systems
• Probe, bypass, disable, or interfere with access controls, security systems, checkout, accounts, or fraud-prevention systems
• Collect personal information about others without a lawful basis
• Use automated bots, crawlers, scraping tools, or data-mining systems except with written permission or where required for lawful search indexing
• Place unreasonable loads on the website or interfere with another visitor’s access
• Transmit harassment, discrimination, threats, obscenity, defamation, spam, or misleading commercial messages
• Reverse engineer, decompile, or attempt to derive source code except where a legal right to do so cannot be excluded
• Use the website or its content to develop, train, market, or sell a competing commercial service without permission

We may investigate suspected misuse, preserve relevant records, restrict features, suspend accounts, block access, remove content, cancel fraudulent activity, or cooperate with lawful requests where reasonably necessary.

Enforcement decisions will take account of the nature of the issue, security, applicable law, and the rights of affected users.

We may suspend or terminate access to all or part of the website if you materially violate these terms, create a security or legal risk, misuse promotions, engage in fraud, or interfere with the website or other users.

Terms that by their nature should continue—including intellectual-property, user-content, liability, and general legal provisions— survive termination.

Product orders are governed by our Terms of Purchase .

Processing and delivery are explained in our Shipping Policy , while return eligibility and refunds are explained in our Return & Refund Policy .

Where these Terms of Use concern general website access and a purchase policy concerns a particular order, the purchase policy applies to that transaction to the extent of any conflict.

Our handling of personal information is described in our Privacy Policy .

Cookies and similar technologies may be used to operate, secure, measure, and improve the website and to support preferences or marketing where permitted.

Service messages connected with an account, order, security issue, or policy notice may be sent when necessary.

Marketing communications are subject to applicable consent and opt-out requirements.

The website may rely on or link to third-party services such as commerce hosting, payment processing, analytics, customer support, carriers, social platforms, app services, or other technical integrations.

These services may be governed by their own terms and privacy notices.

A link or technical connection does not mean Curveroot controls or endorses every third-party statement, product, policy, or practice.

To the extent permitted by law, you use independent third-party services at your own discretion and should review their terms before doing so.

Some Curveroot products may include rechargeable batteries, USB charging, motors, lights, sensors, controls, or other powered components.

Compatibility, technical limitations, charging requirements, available features, operating conditions, and maintenance information will be described where applicable.

Powered functions may depend on battery condition, compatible power sources, correct setup, maintenance, charging practices, and normal operating conditions.

Powered grooming tools and other electronic accessories do not replace daily supervision of your dog.

Stop using a powered product if you observe damaged wiring, abnormal heat, damaged charging components, liquid intrusion, or another condition that suggests continued use may be unsafe.

The website may occasionally contain typographical errors, outdated information, broken links, omissions, or technical inaccuracies.

We may correct or clarify website content when identified.

Corrections affecting an order are handled under the Terms of Purchase and applicable consumer law.

Contact us if you believe important product or policy information is inaccurate.

To the fullest extent permitted by law, the website is provided on an “as available” basis.

We do not promise that access will always be uninterrupted, immediate, secure, compatible with every device, or free from all errors or harmful components.

Nothing in these terms excludes warranties, remedies, or rights that applicable law does not permit us to exclude.

To the fullest extent permitted by law, Curveroot is not liable for indirect, incidental, special, or consequential loss arising solely from website use where that loss was not reasonably foreseeable, or for loss caused by unauthorized access, third-party services, incompatible systems, user misconduct, or events outside our reasonable control.

Nothing in these terms limits liability for fraud, willful misconduct, death or personal injury caused by negligence, or any other liability that cannot legally be limited.

Rights and remedies relating to product purchases are governed by the relevant purchase policies and applicable consumer law.

To the extent permitted by law, you agree to be responsible for reasonable losses, claims, and costs resulting from your unlawful use of the website, material breach of these terms, infringement of another person’s rights, or content you submit.

This provision does not require a consumer to compensate Curveroot for matters caused by Curveroot or for liability that cannot legally be transferred.

These terms are governed by the laws applicable to the website operator, subject to any mandatory consumer protections and jurisdiction rights available where you live.

If a provision is found unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue.

A delay in enforcing a right is not a waiver of that right.

You may not transfer your rights under these terms without our consent.

We may transfer our rights or obligations where doing so does not reduce your legal protections.

These Terms of Use, together with incorporated policies and feature-specific terms, form the entire agreement concerning general use of the website and replace prior website-use statements on the same subject.